Award winning information provision
VisitLeicester is committed to providing an excellent service to all visitors. We hold a Silver Green Tourism Business Award for our commitment to protecting the environment and sustainable policies.
The centre is fully accessible with one level access, automatic doors, low counters and hearing loop.
A copy of our customer service standards is available to download here.
A full list of our services is below:
You can buy local theatre tickets for all of your favourite shows from jazz to classical, musicals to comedy shows. Tickets are available for Curve, De Montfort Hall, Little Theatre, Y Theatre and Embrace Arts. Also for local attractions such as the National Space Centre, large-scale events such as the Abbey Park Firework display and more...
You can also buy tickets online through our eShop.
Find out what to see and do in and around Leicester - from venues such as the award winning Curve theatre, which recently played host to its own world premiere show, or have your own 'lunar' experience at the famous National Space Centre. Informative leaflets and information screens.
Pick up one of our many information leaflets which contain plenty of ideas to help create your own adventure whilst exploring the wonderful sites and sounds of the city and beyond. There are also five large information screens, updated daily, with everything you need to know to make your time in the city enjoyable.
Free Maps and Guidebooks
To help you find your way around and to make sure that you don't miss a thing whilst you are visiting Leicester, pick up one of our free maps and guidebooks.
You can also buy our maps and guidebooks online on our eShop.
History, Heritage and The Story of Leicester
Leicester is one of the most historic cities in the UK, spanning over 2000 years. To celebrate this, Visit Leicester has a Story of Leicester wall with regular artefacts on display showcasing the wide variety of history and heritage the city has to offer.
Leicester has many hidden treasures so a Blue Badge Guided Walk is an excellent way to find out all there is to know about this fascinating city. Book your guided walk from the Visit Leicester Centre, the walks range from history to culture, heritage and if you are feeling really brave, you could even try a ghost walk!
Large Collection of Local Books
Ever wondered why so many of the people of Leicester say 'Ey up mi duck'? Or wondered how you can find out about the many churches in Leicester such as St. Nicholas and St. Mary de Castro? Or why the area around St. Nicholas is called Holy Bones, then why not take a look at one of the best collection of local books in the city!
Souvenirs & Gift Ideas
Visit Leicester sells a range of bespoke Leicester branded souvenirs, most of which cannot be purchased from high street shops. From mugs to Leicester landmark cards, tea towels and pens with ranges that change throughout the season, you are sure to find something a little special for that perfect gift idea.
Day Trips and Short Breaks
You can pop in to book your day trips and short breaks through Visit Leicester, with local coach companies including Woods, Laver, Paul James and Paul Winson.
Sporting Merchandise, Clothing and Accessories
Leicester boasts a wide range of internationally recognised sports clubs including Leicester Tigers, Leicester City, Leicestershire County Cricket Club and Leicester Riders. The Visit Leicester Centre is proud to support Leicester's sporting clubs by selling a range of club merchandise, including clothing and accessories.
Open 7 Days a Week, 9.30am – 5.30pm (Sunday and Bank Holidays 10am - 4pm)
We, open 7 days a week, Monday to Saturday: 9.30am – 5.30pm, Sundays and Bank Holidays: 10am - 4pm, and only closed Christmas Day and New Year's Day. You can find us right in the heart of the city. We look forward to welcoming you to Leicester - an exciting, inspirational and culturally diverse city. Pop in and see us soon - we are here to help.